- How can I change my auction on an item or cancel it completely?
If your item has received no bids you can: - Modify the item title
- Change the minimum bid price
- Change the minimum bid increment.
- Add or modify the Buyout price
- Add or Modify the item description
- Delete the item completely from auction
To revise/delete your listing now just login to Your Personal GS3 Auction Page, select 'Auction Items You're Selling' and find the item you want to modify. Then click the EDIT button next to that item. Or you may go to that items listing page and select the 'Sellers: Edit or Delete This Item' link located in the description area. If your listing has already received a bid you can add to the item's description by loging in to Your Personal GS3 Auction Page, select 'Auction Items You're Selling' and find the item you want to add to. Then click the ADD button next to that item. Or you may go to that items listing page and select the 'Sellers: Add To Your Item's Description' link located in the description area.
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- Are there fees when I sell something?
Posting Fees: There will be a 2%-5% Listing charge for anyone listing items. This is to be paid in the form of silvers within 7 days of the close of your auctions. If the items do not sell you do not have to pay anything. The fees are as follows: If the winning bid is: 0 - 5,000,000 Silvers - The fee is 5% of the winning bid.
If the winning bid is: 5,000,000 - 10,000,000 Silvers - The fee is 4% of the winning bid.
If the winning bid is: 10,000,000 - 20,000,000 Silvers - The fee is 3% of the winning bid.
If the winning bid is: 20,000,000 Silvers or more - The fee is 2% of the winning bid. When you first post an item you account will be credited with 10,000 Silvers to post with. This will cover posting up to 200k in items for FREE!
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- What is a Buyout Price?
This is the amount you are willing to take outright to end the auction immediatly and sell to the bidder. At anytime during the auction a buyer may elect to take the item on buyout. If they do the auction ends as them as the winner and they pay the buyout price.
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- I sold an item and the buyer never picked it up, do I still have to pay the posting fees on this item?
If the person who won your item does not buy it or backs out from the auction you may get a refund of your posting fees. To get a refund of your fees simply relist the item and contact Lady Cleodelia with your Username, the name of the item, the final selling price of the item, and the link to the new listing for that item at the auction. You will then see a credit on your account for amount of the fees. We ask that you try to contact the buyer by IM/ICQ and email and wait at least 7-10 days before requesting a refund of fees. Some people do not logon to the internet or check their email daily.
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- A buyer just backed out of a previous auction and I don't want him bidding on anymore of my items, what can I do?
Simple. If a person has in the past backed out or refused to take an item they won from you, you can ban them from YOUR future auctions. Just go to the Ban Bidder page and enter your password and the Username of the person you want to ban. Then select "Add bidder to my banned list". You can also login to Your Personal GS3 Auction Page and select the "Ban Bidder From My Auctions" link.
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- Can I use a second account or get my friends to bid on my items to raise the price?
This is a BIG no. It's what they call "Shill Bidding". Shill bidding is the deliberate placing of bids to artificially drive up the price of an item. This is also known as "bid padding" and is not allowed. If your friend sincerely intends to purchase your item, then her bids are certainly allowed. Bidding on your item for the sole purpose of inflating the final bid amount is forbidden. If you are found to be Shill bidding both account will be suspended. We will not put up with cheating and dishonesty and that is exactly what it is.
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- Can I change the category my item is in? If so, How?
Yes and No.
You can't change the category if the item already has bids. This causes troubles with the bidding files.
You can, however, change categories if there have been no bids on your item. To do this you must delete the item from the wrong category and relist it in the correct one. To delete the item simplely go to the item page and click the [ Seller: Edit or Delete This Item ] link, select delete. Than you just have to repost your item again in the correct category.
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